Generic selectors
Exact matches only
Search in title
Search in content
Search in posts
Search in pages

Jet Thank U Account payment options

These are the different payment option available to you

In-Store

Pay your Jet Thank U Account in-store today. We have safety protocols in place to ensure your safety when visiting our stores

FNB Branch

Pay at an FNB branch near you

ATM Scan & Pay

Use the ATM Scan & Pay method to conveniently make payments outside of banking hours

Your Banking App

Set up your internet banking as a fast, safe & efficient account payment method using an EFT

Debit Order

Set up a debit order by emailing our customer contact centre accountsjhb@edcon.co.za or contact 0860 113 639

EasyPay

Pay your Jet Thank U Account at any Pick 'n Pay, Shoprite, Checkers or Game store using your unique EasyPay reference number that can be found on your latest statement as the beneficiary reference

As a SECURITY measure, Jet will not call you to ask for your banking details, any PIN numbers or to change your banking details when paying your Jet account.

#FlattenTheCurve

The answers to your most asked questions

We have some answers to the questions you have been asking us about your Jet Thank U Account and how to make payments during this lockdown period.

 

How can I pay my account?

You can easily pay your Jet Thank U Account In-store or using any of the options listed above. You can send your account queries to accountsdbn@edcon.co.za or accountsjhb@edcon.co.za or call us on 0860 113 639.

 

I have paid my account but do not have confirmation that my payment has been received by Jet?

You can view your latest statement by downloading the My Thank U App from your device’s app store. Alternatively, you can email your account queries to accountsjhb@edcon.co.za or call 0860 113 639.

 

I used my ID number as reference instead of account number is that a problem?

No problem, you are allowed to use your 19 digit account number, 16 digit card number or 13 digit ID number as a reference when you make a payment. Should you require any assistance you can email your account queries to accountsjhb@edcon.co.za or call 0860 113 639.

 

I don’t get my monthly account statements. Where can I get my account number or know how much to pay?

You can view your latest statement by downloading the My Thank U App from your device’s app store. Alternatively, you can email your account queries to accountsjhb@edcon.co.za or call 0860 113 639.

 

I paid my account but my statement has not been updated?

Please forward your proof of payment to accountsdbn@edcon.co.za / accountsjhb@edcon.co.za. Our team will ensure that the payment is allocated to your account.

 

Please note that due to us complying with health and safety regulations, we only have skeleton staff working in our call centres. Please expect a delayed response to your query.

FOR MORE INFORMATION ABOUT COVID-19,PLEASE VISIT SACORONAVIRUS.CO.ZA